Terms and Conditions - pk7.quest

Last updated: December 2024

1. General Terms and Conditions

PK7 is an online gaming and entertainment platform built for players in the Philippines and around the world. When you access this platform and take part in any game or promotion, you confirm and agree to the items below. These conditions also set the basic rules for your eligibility for PK7's VIP program and promotional offers.

• You are at least 21 years old, which is the legal gambling age in the Philippines, or the legal age in your place of residence if it is higher.
• You are legally allowed to take part in online gaming and betting activities, and doing so does not break any local or national law.
• You will follow all of PK7's rules and terms, including this page and any updates we publish from time to time.
• All the details you give to PK7—such as your name, contact information, and payment details—are true, current, and complete.

1.1 Platform Usage Rights

PK7 reserves the right to suspend, restrict, or permanently close your account at any time and for any reason. The decision can be based on any reason, including but not limited to the following situations:

• Breaching any of the terms or rules stated on this page or on the PK7 site.
• Getting involved in fraudulent or misleading activities, such as fake accounts, payment scams, or any attempt to cheat the system.
• Opening multiple accounts without prior approval from PK7. Keep in mind that earning multi-account bonuses or VIP perks is considered abuse and will void your eligibility.
• Misusing the platform, harassing other players, or behaving in ways that disrupt the gaming community.

2. Account Registration and Security

When you create an account on PK7, you need to provide correct and complete information, including your full name and valid contact details. Each player is allowed to have only one account. If you try to register several accounts, you may lose your right to play and your chance to get VIP and promo rewards.

2.1 Account Security

You are responsible for keeping your account safe and private. PK7 strongly recommends these simple habits to protect your account:

• Create a strong, unique password and avoid using the same one on other websites or apps.
• Do not share your username, password, OTP, or any login code with anyone, even if they claim to represent PK7.
• Turn on two-factor authentication (2FA) so your account has an extra layer of protection against unauthorized access.
• If you see anything unusual or suspicious on your account, report it to PK7 right away so we can help you secure it.

2.2 Account Verification. To keep the platform safe and to make sure you can enjoy VIP perks and withdraw your winnings smoothly, PK7 may ask you to finish account verification. This usually means submitting a valid government-issued ID and proof of address. The verification process helps us confirm your identity and prevents fraud.

PK7 reserves the right to request identity verification at any time. When you start the withdrawal process, the platform may ask you to complete a Know Your Customer (KYC) check and provide the following:

• A valid government-issued identification card, such as a Philippine National ID or your passport.
• Proof of your registered address, like a recent utility bill or an official bank statement.
• Proof that you own the selected payment method, such as a clear screenshot of your e-wallet or bank account details.

3. Deposits and Withdrawals

PK7 supports a variety of payment channels made for local players, including Maya, USDT, and standard bank transfers.

3.1 Deposit Rules

• The minimum deposit amount may vary from one payment channel to another, so always check the cashier page for the latest limits before sending funds.
• Most deposit transactions are processed immediately, letting you jump straight into your favorite games without any unnecessary waiting time.
• PK7 does not charge extra fees for deposits, though your chosen e-wallet or bank may apply its own transaction charges.
• For your safety, you are only allowed to deposit using a payment account or mobile number registered under your own name.

3.2 Withdrawal Rules

• Each payout method has its own minimum withdrawal amount, and this is clearly displayed in the cashier before you confirm your request.
• Withdrawal requests are typically processed within 24 to 72 hours, depending on the payout channel and the status of your account verification.
• You must complete full account verification before you can make your first withdrawal from PK7.
• To keep everything secure, withdrawals will only be returned to the same payment method or account that you used for your deposit.

4. PK7 Bonuses and Promotions

PK7 gives its players access to a wide range of bonuses, VIP rewards, and seasonal promos, with each campaign covered by its own set of terms, conditions, and deadlines.

4.1 Bonus Rules and Conditions

• All PK7 bonuses are only open to eligible players aged 21 and above, so make sure your account is verified and you meet the requirements before claiming any offer.
• Every PK7 bonus comes with its own wagering or rollover requirement that must be met before any winnings linked to the bonus can be withdrawn.
• Every bonus handed out on PK7 comes with an expiry period, so always check the offer details before you play.
• Misusing a promotional credit can result in your account being shut down or permanently banned.
• PK7 may modify, pause, or void any bonus at any time, as it sees fit.

4.2 Wagering Requirements

To cash out a bonus, you first need to clear the wagering requirement attached to it. For example, a 30x turnover means you have to wager thirty times the bonus amount.

5. Gaming Rules

Every game on PK7 runs on a fair and random system. A proven Random Number Generator (RNG) ensures that no outcome can be predicted or interfered with.

5.1 Prohibited Activities

PK7 strictly forbids the conduct listed below:

• Cheating or fraud of any kind
• Using bots, scripts, or any automation software
• Opening multiple accounts without prior approval from PK7. Keep in mind that earning multi-account bonuses or VIP perks is considered abuse and will void your eligibility.
• Logging into or using another player's account
• Abusing bonuses or taking advantage of the offers
• Money laundering or any other illegal monetary scheme

6. Responsible Gaming

PK7 promotes responsible gaming and treats it purely as entertainment. The platform is open only to players aged 21 years old and above.

6.1 Self-Exclusion and Limits

You can set the following limits within your PK7 account:

• Deposit limits per day, per week, or per month
• Betting limits
• Loss limits
• Time limits for each gaming session
• Self-exclusion (opting to temporarily suspend your account)

7. Keeping Your Data Safe and Private

At PK7, we treat your personal information with the utmost confidentiality and care. Our systems use encryption to shield your data, and we follow strict internal policies to keep everything secure. For the complete breakdown of how we gather, use, and store your details, please see our full Privacy Policy. The same level of protection applies to any extra information you share when joining promotions or our VIP program.

8. How We Settle Disputes

If you ever run into a dispute with PK7, please contact our customer support team first. We'll handle your concern fairly and work hard to resolve it without any unnecessary delay. This applies to questions about bonus eligibility, account status, or any other matter tied to your time on the platform.

9. Updates to These Terms

PK7 reserves the right to revise these Terms and Conditions at any time. Whenever we make changes, we'll post them right on this page, and they take effect immediately. So it's your responsibility to check back regularly, especially since updates can involve promotions and VIP rewards.

10. Reaching Us

If you have any questions or clarifications about these Terms and Conditions, don't hesitate to get in touch. Here are the easiest ways to reach our team:

• Support email: [email protected]
• Live chat: online 24/7
• Phone: our customer care hotline